When I first got started in real estate, life was great. I was doing a lot of business, and about eight years into my career, I reached a point where I had more business than I could handle on my own.
As an individual agent, you have a lot of different hats to wear. I had to be a professional marketer as well as a photographer, I had to go out and show homes; and I was responsible for listing homes, too. There was a point where I had to decide whether I should turn business away and continue working as a solo agent, or switch to a team model in order to create a better customer service experience for a wider customer base.
Now that I’m working with a team, I’ve been able to develop an excellent customer service experience by having specialized agents focus on their areas of expertise. We have team members who specifically focus on the administrative side of transactions, we have buyer specialists who work only with buyers, and we also have a listing specialist who is able to focus solely on working with sellers.
This creates a strong customer service feel. We’re able to clearly and consistently communicate with our clients, make sure that our i’s are dotted and our t’s are crossed, and provide a higher level of service overall.
If you have any questions about working with a team versus working with an individual agent, reach out to us. We’d love to help you out.